Notes from the work of building person-centred AI for care.

Case studies, product thinking, and industry context, written for therapists, managers, and everyone closing the gap between clinical expertise and frontline care.

FeaturedSector leadership · August 6, 2026

Why every progress note should point back to a goal

Carers, support workers, therapists and clinicians have always captured what happened in a session. As funding moves from service-based to outcomes-based, each note also needs to show progress against a person's goals, and writing notes directly against those goals keeps the evidence in the everyday record.

By Bron Fitzgerald4 min read

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A young woman with a backpack waiting at a suburban bus stop at sunrise as her bus approaches, a support worker standing beside her

Sector leadership

June 1, 2026Sector leadership

What NDIS therapists do with AI

Drawing on 6,224 AI interactions by 143 therapists using Minikai across multiple NDIS providers, this article looks at what they use AI for, how it informs their clinical work, where it saves them time, and what share of their workload AI assists with.

By Xavier Gunn7 min read

An occupational therapist in a therapy equipment room tossing a ball in the air, surrounded by shelves of exercise balls, mats and mobility aids

Acknowledgement of Country

Minikai acknowledges the Traditional Owners of the land, in particular the Wurundjeri Woiwurrung people of the Kulin Nation, where our office is located.

We recognise them as the original innovators, whose knowledge systems and ways of caring for people and Country have endured for thousands of generations. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples, including those we support and work alongside across the disability and aged care communities we serve.