MediaOctober 29, 2025 · 2 min read

Minikai’s AI agents help transform patient care and processes

The Australian Financial Review profiles Minikai after it won the Health Industries category of the BOSS Most Innovative Companies awards.

The Australian Financial Review wordmark in white on a charcoal background

Writing for The Australian Financial Review's BOSS Most Innovative Companies special report, Nina Hendy profiles the two Melburnians who left flourishing corporate tech careers to take on the administrative burden in disability and aged care. Minikai won the Health Industries category of the 2025 awards.

The piece follows Keoki Alexander-Chang from Deloitte's forensic AI work, applied to royal commissions and cyber incidents, to helping his mother navigate the disability and aged care systems, and Ky Shera-Jones from a senior engineering career at Concentrix Catalyst. It describes the months the team spent sitting with nurses in residential aged care, in day programs and in supported independent living homes before building anything.

It also covers the numbers: a $2.5 million seed round led by Tidal Ventures, more than 300 per cent year-on-year growth, and 10,000 conversations between users and their Minis in a single quarter. Keoki predicts that within five years most Australians will have a digital advocate working to reduce the administrative burden of dealing with the health system.

Read the full article at The Australian Financial Review (opens in a new tab)

Acknowledgement of Country

Minikai acknowledges the Traditional Owners of the land, in particular the Wurundjeri Woiwurrung people of the Kulin Nation, where our office is located.

We recognise them as the original innovators, whose knowledge systems and ways of caring for people and Country have endured for thousands of generations. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples, including those we support and work alongside across the disability and aged care communities we serve.